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Proudly serving Crosslanes, WV and the surrounding area since 2011

Proudly serving Crosslanes, WV and the surrounding area since 2011

Customer Testimonials

Composite Score

Quality

Customer Service

Value

Review Date: 06/04/2019 | Author: Harry N.

Comments: They were courteous they did everything I asked them to do plus. They went out of their way for me. Over all an excellent company.

Review Date: 05/28/2019 | Author: Ronnie W.

Comments: Shane and Greg started and completed my porch enclosure exactly when he said they would, He also stuck to the agreed upon estimate even though it was a little more involved than originally thought. I am totally pleased with the results and would highly recommend Granger Home Improvement for any home repair and I will not hesitate to contact him for any work that I need done in the future.

Review Date: 05/15/2019 | Author: David F.

Comments: I've hired Shane for many projects and he's always come through.

Review Date: 05/13/2019 | Author: Sarah W.

Comments: Granger did some handyman work around my house involving fixing a broken exterior spigot and replacing some flexible ductwork. He and his worker were very professional, they always called, were on time, and ensured I was satisfied with their work. I would definitely recommend them!

Review Date: 03/18/2019 | Author: Joe D.

Comments: Shane was prompt, courteous and very professional. He stayed in contact, gave a reasonable estimate and completed the job quickly. My wife and I highly recommend Granger!

Review Date: 02/27/2019 | Author: Melanie F.

Comments: Shane was good with assessing our water leak....he did a very thorough job on repairing our Chimney ...He explained each step as the repair was done and promises to come back if any other problems arise,at no extra charge. His work was of good quality and the finish product was very neat and precise...Honesty and trust being very important to us...Shane did exactly as he promised. He answered the phone personally each time I called and was patient with all of my questions. We are pleased with the work he performed and way he communicated with us throughout the process. Thank You Shane

Review Date: 02/12/2019 | Author: Jerrid T.

Comments: Excellent to work with, worked with me on payments and did excellent work. Fixed the roof of my leak first try

Review Date: 01/10/2019 | Author: Beverly S.

Comments: He is very nice and easy to deal with and his experience was really good

Review Date: 12/16/2018 | Author: Randy A.

Comments: Showed up on time and took care or leak and provided a written guarantee.

Review Date: 12/11/2018 | Author: Daniel B.

Comments: Shane was easy to work with and easy to stay in touch. Even through poor weather. I would highly recommend him.

Review Date: 12/11/2018 | Author: John K.

Comments: I had a persistent roof leak. Shane committed to a one price fix no matter how many call backs it took. When I called to tell him the leak was still there his team came back, in the rain, found a second source and fixed it. They answer the phone or return messages quickly. Same day service.

Review Date: 11/30/2018 | Author: Brenda H.

Comments: I did receive the receipt. Really good job.

Review Date: 11/29/2018 | Author: Ron R.

Comments: I appreciate there prompt service and there expertise. I would recommend to anyone

Review Date: 11/27/2018 | Author: Elizabeth M.

Review Date: 11/21/2018 | Author: Alan C.

Comments: They worked in difficult circumstances including the dark to get the job done. As alswys thank you for your support.

Review Date: 10/31/2018 | Author: Jay P.

Comments: I was called immediately after going to home advisor, came the next day at the time they said they would be there, did the job quickly and gave me a 15 yr warranty on the repair and would come back within 24 hours if there was an issue.

Review Date: 05/28/2018 | Author: Jean K.

Comments: Shane was attentive to the timely completion of my home outdoor projects. When there were problems that followed the completed work, he was quick to return with a great attitude to correct my concerns.

Review Date: 05/07/2018 | Author: Desiree R.

Comments: Excellent work, trustworthy, reliable, competitive pricing

Review Date: 02/07/2018 | Author: Janet F.

Comments: This is the first time I had Granger Home Improvement do repair work in my older mobile home, but it certainly won't be the last. I had a bad floor in my laundry area due to a water leak. They replaced the floor so my new washer and dryer is on solid footing and is nice and level. I am very pleased with the work and with the cost. I am a senior widow on a limited income and I feel Shane went out of his way to be accommodating. I definitely recommend using his company. I feel fortunate to have discovered Granger Home Improvement.

Review Date: 08/31/2017 | Author: Mildred C.

Comments: He did such a wonderful job! I can not say enough about him. He really did an excellent job. I have been so satisfied and will not use anyone else

Review Date: 05/14/2019 | Author: John S.

Comments: It was a very good experience!

Review Date: 01/10/2019 | Author: Dan S.

Comments: Shane was very responsive and helpful. Work to our expectation.

Review Date: 12/28/2018 | Author: Everette H.

Comments: They did a good job. Ran into some problems due to the way the home was build and was able to resolve the issue.

Review Date: 12/07/2018 | Author: Charles A.

Comments: Good communication excellent service I;d use again

Review Date: 10/23/2018 | Author: Brent and kim W.

Comments: Shane and his crew were excellent to work with. I appreciated that they put my needs first. They show up, work hard and were always thinking of ways to benefit me. Not just their bottom line.

Review Date: 09/26/2018 | Author: Joanne K.

Comments: He answers the phone every time I call him. Comes back as promises.

Review Date: 08/20/2018 | Author: Tim R.

Comments: They are always right there. They come as soon as call.

Review Date: 08/20/2018 | Author: Liz G.

Comments: Shane Granger just completed a gutter cleaning and a deck power-washing, staining and sealing project for me. I find him to be polite, hardworking, and a true Professional.

Review Date: 07/26/2018 | Author: Judy H.

Comments: If you have an issue they are prompt to correct the problem and they are very pleasant work with.

Review Date: 07/18/2018 | Author: Bill B.

Comments: I would recommend him hands down to anybody.

Review Date: 06/28/2018 | Author: John and amber L.

Comments: He came and held up to his warranty and fixed the fence.

Review Date: 06/26/2018 | Author: Jim D.

Comments: Good job, price was right, he is a great guy.

Review Date: 06/25/2018 | Author: Deanna L.

Comments: Very detail oriented, they are absolutely fantastic and exceeded my expectations.

Review Date: 04/25/2018 | Author: Thomas P.

Comments: They are very knowledgeable on everything I needed, and went above and beyond what I expected.

Review Date: 04/06/2018 | Author: Barbara C.

Comments: Granger Home Improvement did great job doing multiple projects on a mini home make over for. Shane was very personable, concerned and focused on my needs I am a female and have been taken advantage of in past. I felt safe working with Shane and leaving him in my home when I was gone. I highly recommend this company and will use them for future projects.

Review Date: 09/28/2017 | Author: Tony J.

Comments: On schedule, finished in a timely manner and cleaned up when the job was done!

Review Date: 09/27/2017 | Author: Cheryl H.

Comments: He's here when he says he's going to be here. He always calls if he is going to be late. The work quality is very good. He's very patient with me. It's excellent work for the money. If he can't take care of what I want he sends me back to HomeAdvisor. He only takes on jobs that he is capable of doing with excellent work. He's reliable and professional.

Review Date: 08/11/2017 | Author: Morris G.

Comments: He has done multiple projects for me. They are neat, clean, and trustworthy. I would recommend them to anyone who needs work done.

Review Date: 08/01/2017 | Author: Lonnie S.

Comments: If they were looking for a handyman, you should look at this young man. Shane is reliable, he gets the work done and he does what he says he will do.

Review Date: 07/17/2017 | Author: Jim P.

Comments: He is easy to talk to and makes sure you are happy with the work! I would highly recommend!